Legal Marketing & Docket Management Services
End-to-end operational platform for mass tort, single event, and abuse litigation.
How We Help
Certum operates a vertically integrated platform for high-volume group claims litigation, providing law firms and litigation funders with complete operational support from client acquisition through case submission. Our services span direct-to-consumer marketing, centralized intake and qualification, and comprehensive case management—enabling clients to scale litigation campaigns efficiently without building in-house infrastructure.
We combine proprietary technology, standardized workflows, and experienced legal operations teams to deliver predictable throughput and consistent quality across thousands of cases. Our platform reduces cost per acquisition, improves conversion rates, accelerates case development timelines, and provides real-time visibility into portfolio performance.
Whether launching a new mass tort campaign, managing an existing docket, or seeking to improve operational efficiency, Certum provides the infrastructure, expertise, and capacity to execute at scale while allowing law firms to focus on legal strategy and settlement negotiations.
Who We Help
Law Firms
Outsource intake, pre-litigation investigation, plaintiff discovery support, settlement claims processing, and client communications to scale mass tort and personal injury practices without adding headcount, capital investment, or operational complexity.
Litigation Funders
Deploy capital efficiently by partnering with Certum to source clients, manage case development, and gain portfolio visibility that supports investment monitoring and risk management.
Legal Marketers
Leverage white-label infrastructure to sign clients, qualify cases, and process documents while maintaining brand control and client relationships.
How It Works
01
Intake, Qualification, and Signup
Our centralized call center qualifies prospective clients using customized scripts and claim-specific criteria, gathers detailed claim information, and secures signed retainer agreements through integrated e-signature platforms. With comprehensive lead tracking, strong data enrichment practices, and structured workflows, our call center ensures that each signed client has verified demographic information and meets the campaign’s qualification criteria.
02
Pre-Litigation Investigation
Our pre-litigation investigation combines thorough client data enrichment with targeted evidence collection to establish a strong, well-documented foundation from the beginning. We gather and review medical records and insurance claims data to verify injuries, exposures, and product use, ensuring each claim has factual support. To reduce friction and delays, we implement robust data-capture protocols that limit repeat contacts and keep your team focused on strategy rather than rework.
03
Plaintiff Discovery Support
We enhance the efficiency of plaintiff discovery by carefully preparing and managing plaintiff fact sheets, profile forms, and census forms. Utilizing electronic data and signature capture speeds up processing and lessens administrative workload. Our team ensures timely and organized document production and prompt handling of deficiency responses to minimize the risk of early dismissal.
04
Settlement Claims Processing
Our settlement support covers the entire lifecycle of claims to maximize their value, from assembling comprehensive claim packages to managing claim notices and appeals with accuracy and timeliness. We coordinate estate and bankruptcy issues to ensure eligibility and compliance, and we coordinate lien resolution to prevent delays or unexpected offsets. When it is time to distribute funds, we manage payments with transparent controls and reporting, providing a smooth, auditable process from submission to disbursement.
05
Client Communication
We facilitate efficient, multi-channel client communication—both inbound and outbound—to keep matters and processes moving smoothly while maintaining a consistent, professional experience. Our mobile app offers seamless communication and real-time status updates, providing clients with clarity and confidence at every stage. Regular outreach maintains engagement and boosts responsiveness, resulting in higher satisfaction and better case outcomes.
Get in Touch
Let’s explore how our personalized financing and insurance solutions can help you evaluate and manage risk.